Refund Policy

At SEOCloak, we aim to provide you with high-quality clothing and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  1. Return Period: You must request a return within 7 days from the date of delivery.
  2. Condition of Items: The item(s) must be in their original condition, unworn, unwashed, and with all original tags and packaging.

Non-Refundable Items

The following items are not eligible for a refund:

  1. Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds.
  2. Personalized or Customized Items: Any items that have been customized or personalized to your specifications cannot be returned unless they are defective.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Reach out to our customer support team at refunds@seocloak.com within the eligible return period. Please include your order number and the reason for the return.
  2. Return Authorization: Our team will review your request and provide you with a Return Authorization (RA) number. Please wait for this number before returning your item.
  3. Pack and Ship: Carefully pack the item in its original packaging, including all tags. Include the RA number on the outside of the package.
  4. Return Address: Ship the package to the address provided with the RA number. You are responsible for return shipping costs.

Processing Your Refund

Once we receive your returned item and inspect it, we will notify you regarding the status of your refund. Please allow 4 days for us to process your return. If your return is approved, the refund will be processed to your original method of payment.

Contact Us

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team at refunds@seocloak.com We are here to assist you.

Policy Changes

SEOCloak reserves the right to make changes to this refund policy without prior notice. Please review this policy regularly for any updates.

Thank you for shopping with SEOCloak. Your satisfaction is our priority.